Privacy Policy
Last updated: 2025.07.05
Nature Fresh Food Products Pvt Ltd (“we”, “us”, or “our”) operates this website and is committed to protecting your privacy.
1. Who We Are
Business Name: Nature Fresh Food Products Pvt Ltd
Address: 344/F, Miriswatta Road, Millewa, Horana, Sri Lanka
Contact Email: info@naturefresh.lk
2. Information We Collect
We may collect the following personal information from you:
Name
Email address
Phone number
Address
3. How We Collect Information
We collect information in the following ways:
When you sign up for an account
When you place an order
Through cookies and analytics tools such as Google Analytics and Facebook Pixel
4. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you about your orders or account
Send you marketing and promotional information (if you agree)
Improve and analyze our products, services, and website performance
5. Sharing Your Information
We may share your personal information with trusted third parties to help us:
Process payments
Deliver your orders
Provide marketing and advertising services
We do not sell or rent your personal data to any third parties.
Third-party disclosure
What security procedures does Nature Fresh put in place to safeguard your personal information?
According to the recent data protection laws, we observe reasonable procedures to prevent unauthorized access and the misuse of personal information. We use appropriate business systems and procedures to protect and safeguard the gathered personal information from you. We also use security procedures and technical and physical restrictions for accessing and using the personal information on our servers. Only authorized personnel are permitted to access personal information in the course of their work.
How can you control the personal information you have given to Nature Fresh
You always have the right to review the personal information we keep about you. If the personal information we have for you is incorrect, we will update it at your request. You can also ask us to remove your personal data from our customer database by sending ‘Request’ for removal of personal information’.
However, we may need to retain certain information, for example for legal or administrative purposes, such as record keeping or to detect fraudulent activities.
Information protection
We will not disclose your personal information to any other party. Information that you have shared on our website strictly confident and secure. Your encrypted information is protected using “Secure Socket Layers” (SSL).
Use of Cookies
The information detailed below with the intention of explaining which cookies we use, why we use them, how you can prevent us from using cookies on your device and the impact on the website if you decide you don’t want to receive cookies.
What is a cookie?
Cookies are text files containing small amounts of information that are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are very useful because they allow a website to recognize a user’s device.
Why do websites use cookies?
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may be session cookies, i.e. only stored on your device until you close the browser window or persistent cookies. Persistent cookies remain on your device even after the web browser is closed and are reactivated each time you revisit the particular site that served the cookie.
How can you manage your cookie preferences?
Using your browser settings in, for example, Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on which browser you use. Use the “Help” function in your browser to locate the settings you need. If you choose not to accept certain cookies, you may not be able to use some functions on our website. And opting out of an online advertising network does not mean that you will no longer receive or be subject to online advertising or marketing analysis. It means that the network from which you opted out will no longer deliver ads tailored to your web preferences and browsing patterns.
However, if you choose not to accept cookies some of the essential features of our website will not work.
Your Rights
You have the right to:
Access your personal data
Update or correct your data
Request deletion of your data
You can manage your information by logging into My Profile on our website, or by contacting us directly via WhatsApp or email.
Legal Compliance
We comply with the privacy and data protection laws of Sri Lanka.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at: info.nffoods@gmail.com
Contact Number: 0770608640
Nature Fresh Food Products Pvt Ltd
